Case Study
May 10, 2026
CASE STUDY: Designing a Global EDI Training Programme for Trócaire
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Trócaire is an international non-governmental organisation (INGO) operating in diverse global contexts, working in partnership with communities worldwide.
As part of Trócaire’s internal Equity, Diversity and Inclusion (EDI) Strategy, a key focus has been on providing structured learning approaches to support employees in over 14 global offices.
Opportunity:
Trócaire required a cohesive and scalable training programme that could support EDI learning across its global workforce.
The opportunity was to design a programme that could:
- Align with organisational values and existing frameworks
- Be delivered consistently across different regions and teams
- Support both foundational understanding and applied learning
- Provide a basis for future rollout and adaptation
This created a need for a structured programme that could be both globally consistent and locally relevant.
The Programme:
GORM designed and delivered a multi-module EDI training programme, structured around three core areas:
- Cultural Competency
- Unconscious Bias
- Gender Transformation
The programme was developed using evidence-informed approach aligned with organisational frameworks, ensuring alignment with the EDI strategy, employee feedback, and global context.
Key components included:
- Development of three structured training modules
- Interactive, in-person pilot delivery with a cross-functional cohort
- Participant workbooks (translated to Spanish and French) and supporting materials
- Facilitation by subject-matter experts
- A structured evaluation and reporting process
The training was designed to be adaptable for global rollout, with materials developed for accessibility and multilingual use.
Impact Across the Organisation:
Trócaire received a structured EDI training programme that:
- Provides a consistent foundation for EDI learning across the organisation
- Supports future global rollout through scalable design
- Integrates interactive learning with structured content
- Establishes a framework for ongoing development and engagement
The pilot delivery supported programme development for wider rollout.
This project demonstrates how global organisations can implement structured EDI learning through a combination of research-informed design and practical delivery.
By developing a programme that supports consistent delivery while allowing for contextual application, the approach supports long-term integration across diverse organisational contexts.
GORM is an multi-award winning social enterprise on a mission to unify across differences and advance belonging for marginalised communities through intercultural media and education. Guided by evidence based methods such asBelonging Design Principles and Intercultural Competence Frameworks, GORM delivers its services to Elevate the voices of diverse communities through media, Enable Communities to tell their stories through community programme, and Equip leaders through evidence based intercultural consultancy. GORM aids in the sustainable goals of (10) reducing inequality and (16) Peace, justice and strong institutions.
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